Betsafe Review: Sports Betting, Free Bets and Promotions
Betsafe is an online betting and casino platform that features sportsbook, in-plays, betsafe poker, live casino, and virtual sports among others. Our review of this bookmaker shows that its sportsbook contains more than 30 different sports for the users to place thir bets and free bets on. However, the main Betsafe sports are Football, Ice Hockey, Tennis, and Basketball.
The site has 70 live markets for the football sport and 15 for the tennis sport. However, there are no live markets for ice hockey and basketball. The number of prelive markets on Bet safe seems to be high for all main Betsafe sports.
The site has 269 prelive markets for football, 69 for ice hockey, 15 for tennis and 70 for basketball. Compared to other bookmakers from the online betting industry, Betsafe seems to have a relatively low number of live markets while the prelive ones are quite competitive. When it comes to bets and freebets, betsafe allows users to place various types of them such as Singles, Parlay, System (Doubles, Trebles, 4,5,6,7,8-Folds) and Specials (Trixie, Yankee, Super Yankee, Heinz, Super Heinz, Goliath).
In our review, we looked at the league and banner content that is available on Betsafe and found that the site provides content about main leagues including UEFA Champions League, Europa League, Premier League, Bundesliga, and Series A. As for the banners, Betsafe features content on Premier League, ATP and Series A.
Live and pre-live margins
Betsafe online betting website offers live and prelive margins for main Betsafe sports. When we reviewed its pre-live market, we found that Betsafe provides margins of between 2.1 and 11.4 for the football sport, 6 to 13.3 for ice hockey, 6.2 to 8.7 for tennis and 5 to 9.4 for basketball. Compared to other bookmakers, we found Betsafe’s prelive market margins for main sports to be considerably overstated in some of the offered sports. For instance, Netbet offers margins of 4.2 to 11.4 in the football sport, Unibet offers 2.4 -11.2, while 888sport offers 2.8 to 12.2 in the same sport. In basketball, we noted a similar scenario with bookmakers such as Netbet offering margins of between 4 to 9.1 and Bwin that offers margins of between 4.7 and 8.4, meaning one should be cautious while placing their bets and freebets on such markets.
In the live market, Betsafe login offers a 6.6% margin for football championships. In our view, these margins are fairly average compared to those offered by other bookmakers. For instance, in the same market, 32Red offers margins of 8.2%, Skybet offers 9.12% while Ladbrokes offers margins of 8.23% for the same championship.
When we looked at the main league, we found that Betsafe login offers margins that are more favourable than those offered by other online betting companies in both the live and prelive market. In the prelive market, Betsafe offers margins of 3.36% for the Europa League compared to 7.36% margin offered by Boylesport, 5.49% offered by Bwin and 5.74% offered by Coral in the same league.
Our review of the live market revealed a similar trend – Betsafe offers a 5.23% margin for the Champions League compared to an 8.64% margin offered by Betdaq, 6.15% offered by Skybet and 9.76% offered by Betway in the same competition. Based on our review, our general impression is that Betsafe login’s margins are among the lowest on top football events in both live and prelive markets.
Statistics & Results at Betsafe
Betsafe does use live widgets to provide users with data such as scores, time, stats, etc. Our review of this bookmaker found that it uses score widgets to display scores from live matches in real-time. Using the time widget, Betsafe can provide users with accurate time for scheduled matches and game progress during live matches. The stats widgets give users access to a wide range of data including team stats, particularly on in-plays page. Stat widget also provides users with data about individual players such as appearances they have made in different seasons, goals scored, assists and cards issued. Betsafe does not have a section for the results of the matches that have already been finished.
Betsafe has a dedicated section for Betsafe sports statistics. The online betting site does not have its own stats. Rather, the stats that appear on the bookmaker are provided by Touch-Line. To view the stats, users need to go to the Statistics & Livescore button on the right side of the page. The button takes users to a section that is dedicated to sports stats. There, users can pick a sport of their choice along with the competition they wish to view stats about by either going to the host country or clicking on the international button for global competitions.
Once a user identifies the competition they want to view, a competition-specific page is open and users can access statistics about the competition. For instance, if they prefer to view football stats for the premier league competition, the corresponding page will display a premier league standings table, match and goal analysis, analysis of offense and defense last together with the upcoming matches. From the competition-specific page, users can also access head to head stats, league table, team statistics and by extension – player statistics, referee stats, and stadium stats. The site also contains information from previous seasons that users can access by going to the archives – so an online betting punter is well armed to place some no deposit bonus cash or free bets.
- Statistics & Livescore available
- Separate section of statistics
- Informative live score widget
Betsafe poker offers various bonuses and free bet offers on its online betting website. In our review, we found that while there aren’t currently no deposit bonuses available, the bookmaker runs two other kinds of promotions – sportsbook bonuses and casino bonuses. Promotion offers that relate to sports are placed under sportsbooks while those relating to the casino are placed under the casino promotions. In most instances, bonuses and free bets may be obtained from the betsafe welcome and signup freebet offers. In the table below, we summarize the various bonus and free bet offers that are available on Betsafe UK site. On the table, we provide information such as the type of the offered bonus or free bet, the minimum qualifying odds or bets, market restrictions, special requirements and maximum winnings.
|Promo Name||Promo type||Requirements||Restrictions||Max. Winnings|
|100% up to £25 + £10 Free Bet||Free bet||£10 deposit||None||The bonus amount of £25 and £10 in free bets|
|Winnings from free bet should be wagered once on the horse racing or sportsbook with the odds of no less than 1.50. The bonus needs to be wagered at least once within 30 days.|
|100% up to £50 + 20 bonus spins||Deposit||Minimum odds of 1.50 or more||None||Bonus cash valued at £50 max|
|Winnings from bonus amount cannot be withdrawn until customers meet the 40 times wagering requirement. Bonus spins have to be wagered at least 35 times within 3 days|
|Cash Spins Offer||Free spins||Min. deposit £25||None||Depends on the deposit and played amount, e.g. a £25 deposit earns customer 25 Free Spins|
|Only 1 of 3 offers can be claimed. 3 day spins expiry applies, winnings are credited as cash. No wagering requirement on Cash Spins’ winnings|
|Live Casino 20£ bonus offer||Deposit||Deposit of £20 then wager £20 on Live Blackjack or Live Roulette||None||£20 in free bonus|
|Make a £20 deposit and wager it in Live Blackjack or Roulette|
|Poker Welcome Bonus offer||Deposit||None||None||A bonus of up to £2000|
|Download Poker client and pick your Poker Alias. Deposit an amount that matches your first bonus 100%. Play in any real-money tournaments or games|
Betsafe provides the cash out option to its users. Our review of this site found that the amount of cash out depends on the probability of the placed bet winning so that it can be higher or lower than the initial stake. The site avails cashouts for both single and multiple or combination bets. However, when placing a combination bet, users are required to ensure that every selection they make does support cashout. In case it doesn’t, the selection will not be available.
Betsafe Free Bets and Bonus Offers
Betsafe poker features various free bet offers to its users as a part of betsafe welcome offers. Based on our review, the majority of the free bet offers on this bookmaker require users to place bets in order to get the bonus of a specified value, so such freebets cannot be counted as a no deposit bonus offers. For instance, in its We’ve got your back offer, users are required to bet a minimum of £20 in order to receive a free bet valued at £5. The site offers free bets for various sports including horse racing.
Our bonus review on Betsafe shows that the site offers several bonus promotions that mainly target casino fans. Those players who opt for these offers receive free spins. There are times that users are required to make a deposit to get the free spins. For instance, to get the Free Fruities bonus, players are required to deposit a minimum of £10+ to receive 20 additional spins. Free spins and other bonuses may be packaged either as betsafe welcome offers or betsafe sign up offers. Here are some bonus offers players can expect to find on Betsafe:
100% up to £25 + £10 Free Bet
This betsafe welcome offer is available for new players joining Betsafe. To qualify for betsafe sign up offer, Betsafe users have to create an account with the bookmaker and make an initial deposit of £10 to activate the offer. This gives the players access to 100% bonus for a maximum of £25 and £10 in the form of free bet, in addition to their deposit of at least £10. The bonus amount has a 5 times wagering requirement on Betsafe horse racing or Sportsbook with the odds of at least 1.50. Once activated, the bonus and deposit are tied to Betsafe horse racing and sportsbook until the player meets the wagering requirement. Players can withdraw remaining funds or use them on any product once these requirements have been met. They must also exhaust their funds before playing with bonus cash. The bonus alongside winnings expires after 30 days. The £10 in the form of free bet has a validity period of 7 days.
100% Casino Bonus with 20 Bonus Spins
This bonus is available to new customers who join the Betsafe Casino. To qualify for the betsafe welcome offer, customers have to register with Betsafe, make an initial deposit of at least £10 and activate the bonus. The highest bonus allowed per account or player is £50. The bonus amount has a 40 times wagering requirement over a 30 day period. Winnings earned from the bonus are reserved - users cannot withdraw them before completing the wagering requirement. To activate the bonus spins, users have to deposit £25. Each bonus spin is worth £0.20 and to claim them, punters have to open the Coins of Egypt slot. Bonus spins have a 35 times wagering requirement over a 3 day period. Winnings earned from bonus spins may only be wagered in Casino section of the site and the Mobile Casino.
Weekly Wagering – Earn Your Returns
This offer is available to players who hold a registered account with Betsafe every week. The reward that one gets in this offer is determined by how much has been wagered on horse racing and Sportsbook with the minimum odds of 1.50. For instance, a £100 wagered on any sport earns customers £2 in free bets. All bets placed with the odds of 1.50 or more on sportsbook, including Betsafe horse racing are qualified for the offer. Users have the option to place safe bets - to do so, they need to have money in their accounts. Safe or free bet have to be validated through ticking the bet slip check box.
This offer is available to punters each week. To participate, they need to sign up for the promotion and deposit at least £10 each week. Betsafe gives goody bags to signed up customers every Friday. They include safe bets, free bets, free spins, bonus amounts and reload bonuses. Per Betsafe bonus rules, free spins have to be wagered at least 35 times in a span of 3 days before bonuses can be withdrawn. Reload bonuses can be claimed by spending at least £10 from customer deposits or depositing a similar amount. The bonus has to be wagered 35 times or more on casino or at least 6 times on sportsbook. For bonus or free bet amounts, customers are required to wager net winnings at least once on Betsafe horse racing or sportsbook.
Betsafe Payment Methods
Our review looked at the payment methods that Betsafe makes available for depositing and withdrawing funds from user accounts. According to the terms and conditions of Betsafe UK, users can only deposit using visa cards, MasterCard, Neteller, Skrill, and Paysafecard. In addition to these, Betsafe allows users to deposit funds into their accounts via Citadel Instant Banking and Paypal, but since their free bet offers are deposit-sensitive, make sure to pick the right method to claim the bonus. For Paypal, the bookmaker only accepts payment via this method for the UK and Germany. The site does not facilitate withdrawals or deposits using the betsafe app.
When it comes to withdrawing money from Bet safe, the list of payment options appears to shrink. The bookmaker only allows the user to withdraw funds using Paypal (for customers in the Betsafe UK and Germany only), Visa and Neteller. Also, customers who use Neteller, Skrill and bank transfers will be able to make withdrawals from the site.
Approval and fees
The review also checked how long it takes for users to have their withdrawal requests approved. We found that on average, withdrawal approvals are made within 24 hours. We also noted that the site does not charge customers any fees to withdraw funds from their accounts.
In terms of financial limits, we found that Betsafe terms and conditions peg the minimum withdrawal amount at €20. The maximum amount that users can withdraw in any 24 hour period is €50,000. The terms and conditions also peg the maximum amount that users can withdraw from winnings that they get from participating in any free spins or bonus offer, prior to making a deposit, at €100.
Also, the minimum amount that users can deposit in their accounts is £10, with the exception of PayPal, which is £20. Having reviewed this bookmaker, our general impression is that the bookmaker’s minimum withdrawal amount is quite high at £20. The payment methods available on Bet safe are very limited, which is likely to lock many people out.
Licenses held by Betsafe
Betsafe operates their online betting site under three licenses that allow it to operate in Malta, the UK and in the Republic of Ireland. In Malta, the bookmaker was issued with a B2C -Gaming Service License on 1st August 2018. The license number is MGA/CRP/108/2004, which was issued by the Malta Gambling Association allows Betsafe casino to conduct several activities including lotteries, fixed odds online betting, peer-to-peer bingo, peer-to-peer poker, and other peer-to-peer games. In the UK, Betsafe casino operates with a license issued to the BML Group Limited.
The bookmaker is licensed by the UK Gambling Commission under license number 39579. This license allows Betsafe casino to engage in activities such as casino, bingo, general online betting standard – real event, pool betting, gambling software, and general betting – both virtual and standard events. In the Republic of Ireland, Betsafe operates under two licenses, one for Ireland residents and another for punters who are not the UK residents. For Ireland residents, the bookmaker runs on license number 1011286 while for those who do not reside in the UK, it operates under license number 41794.
Our review also checked whether Betsafe casino has been sanctioned at any given time and found that Betsafe has not received any sanctions or regulatory actions taken against it.
Customer Support at Betsafe
During the review, we sought to find out how Betsafe provides support to its customers. We established that the bookmaker has several communication channels the online betting punters can reach the customer support team through. These channels are the use of betsafe live chat – which is only in English, sending emails to firstname.lastname@example.org, requesting a call back from the support team and reading the frequently asked questions page on the Bet safe website.
We ran tests on some of these communication channels during the review to establish their efficiency. When we sent an email concerning no deposit bonus freebet to support, we received an instant auto-response.
Out of the three requests we sent out, one went unanswered and for the two requests that were responded to, it took between 40 and 50 minutes for the reply to come through.
When we sent a request via betsafe live chat, we got a response from the virtual assistant within two seconds. It took 5 to 10 seconds for the real operator to come on board and respond to our questions. We asked the chat operator about deposit methods that are available for customers on Betsafe – it took two minutes to get a reply. The betsafe live chat operator made reference to the corresponding web page in the reply.
Round the clock support
Our review of Betsafe saw us run tests to establish whether the bookmaker provides round the clock support. As such, we tried contacting customer support at 6.29 am via live chat and got a response that live chat was not available at that time. An auto-response was sent to us stating, ‘We are always trying our best to be available at all times and we are expecting the chat to be available again shortly. Alternatively, you can call us on 00356 2260 3036.’
Customer support competence
Our review also sought to find out how competent customer support staff on Betsafe is. To do this we sent them a question on betting odds via live chat and got the following response that we found polite and professional:
“Thank you for contacting support with regards to your odds. While we try to be as competitive as possible with our odds, we are not able to add particular odds for you in this case. Our odds are fixed and not able to change. We do occasionally provide a special offer on odds which you are welcome to participate in should they interest you”.
Our general impression of the customer support on Bet safe is that the team that handles its live chat function is polite, helpful and competent – they provided comprehensive responses to our questions. However, live chat support is yet to be personalized. The bookmaker does not provide round the clock support – which means that customers can only access support during working hours.