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1st Place In The Our Betting Sites Rating

Payout speed 4/5
Bonuses 3/5
Security 4/5
Customer Service 5/5

Bwin Review: Sports Betting, Free Bets & Bonus Offers

Customers at Bwin are provided with a wide range of sporting events for online betting on football, tennis, basketball, ice hockey, and horse racing taking up the quick link positions along with the top header. Other standout sports in the Bwin bet calendar include rugby union, American football, cricket, and boxing. So we can see there is a lot of variety at the site, but it’s the football and horse racing that hold top rank and include the deepest of online betting markets. Horse racing is well covered with all the top events, and smaller events, available to bet on with no deposit bonus money and free bets in the UK and Ireland. You’ll also find events from South Africa, the UAE, and as far away as Australia. All the famous meetings are well covered so you’ll always have a fair choice of your online betting options, which is something we can’t say for Greyhound racing as it is nowhere to be seen on the site. The football markets are as you would expect with a huge range of markets across the top leagues and competitions. With over 50 regions covered across the world, any football match worth betting on will be found on the site. Football is also heavily promoted across the site with the main banners and quick links taking you to various markets, the Premiership and La Liga obviously earn the most interest here. We also noticed banners promoting the Champions League, Euroleague Basketball, and both the MLS and MLB. The Brazilian top football league, Serie A Brazil, is promoted and given a fair amount of coverage as well. The site makes a point of covering the top events so you can expect to find each event promoted heavily as they come around on the sporting calendar.

Next, looking to the margins offered we can see as an overview that they are generally quite high for the top sporting events. We’ll need to dig a little deeper to find the true value of their odds, so first, we’ll look at the pre-live margins of the main sports. Football and tennis both provide fluctuating margins that can range from 5% to just over 11%, basketball offers a slightly smaller range with 4.7-8.4% and ice hockey comes with 6.4-12.6%, showing that there is not much value to be found when backing that particular sport, so take that into consideration when and do not waste your freebets or no deposit bonus cash in vain. The Bwin live margins are relatively high as well with the markets in the English football Championship offering 8.23% on average. These figures do back up the fact that the margins at Bwin for the main sports are higher than average, and we can prove this by comparing them to some of their competitors. The pre-live 5-11.2% margins for football is a lot higher than Betfred’s 3.4-9.9%, and the pre-live 5.8-10.4% margins for tennis is also a lot higher than if we look at Ladbrokes who offer 7.6-8.7% in the same markets. Looking at the Bwin live margins and again the 8.23% for the football Championship market offers a lot less value than the likes of NetBet and Betfred who offer 6.72% and 5.62% respectively. The saving grace for Bwin sport here is that they do offer better value in the live markets than other big name brands from the online betting industry, such as Coral and Paddy Power.

Sport
Margin
Live Margin
Markets
Live Markets
Soccer
6.3%
7.0%
201
75
Tennis
7.2%
7.0%
70
81
Ice Hockey
7.7%
7.8%
52
34
Basketball
4.6%
6.2%
67
32
Handball
7.1%
9.7%
13
26

Looking at the betting markets for the main leagues, Europa League and Champions League, Bwin does provide better value over many than other betting operators. The pre-live margin of 5.49% in the Europa and the live margin of 6.89% in the Champions league do sit around the average percentage mark. Ladbrokes provide 6.7% and 9.28% in these same markets and Coral offer 5.74% and 8.81%, so we can summarise here that the Bwin team put more of their efforts into providing value within the main leagues of the top events rather than across all sports. Lastly, the total number of markets available shows us how much variety there is for the online betting customer and this site certainly offers more than their fair share. With 190 available for football, 70 for basketball, and 64 for ice hockey in the pre-live markets. The live markets also offer the customer a good selection to use the freebets and other bonuses on with 70 for football, 40 for basketball, and 50 for ice hockey. Our review shows that although the margins are generally quite high across most of the sports, with one or two important exceptions in the top football leagues, the level of detail and number of options in both the pre-live and live markets does help their overall rating as a top betting operator.

Statistics & Results at Bwin

Bwin live soccer widget

Statistics at Bwin UK are provided by Sportradar.com and the depth of data available is a very useful betting tool for customers on both the desktop and Bwin app platforms. Taking advantage of onsite statistics gives punters a quick look into the current form guides and team/player stats, providing them with expert knowledge to base on their upcoming bets. Betting statistics is often overlooked on many sites but as we have said before, knowledge is everything when it comes to betting. It’s good to see that they have partnered up with the Sportradar team to provide their customers with a detailed and useful stats section.

Live statistics are also well covered with the use of the Opta live widget. This gives those who enjoy live in-play online betting plenty of information to help them with those quick-call bets, from live scores, in-play statistics such as shots on goal and corners, plus running commentary on the major talking points in the event. The statistics are well covered for both pre-live and live markets but strangely, a results page is available yet unusable. We can only suggest that this is a slight software error and that it will be up and running soon. We can see that if it was working as it should, then you’d be able to search via Sport, Region, and League with the chance to look back at results over the last 30 days.

  • In-play and pre-live statistics
  • No results page provided

Bwin Promotions

Promo NamePromo typeRequirementsRestrictionsMax. Winnings
£10 Backup Bet Deposit Deposit £10 and place a bet up to £10 with min. 2.0 odds Deposits via Skrill, Entropay, or Neteller not allowed A maximum of £10 in bonus is available
Only UK players allowed to claim the bonus.
Basketball Insurance Deposit Place bets with min. 1.50 odds Only in-play bets count A maximum of £50 in bonus is available
10% of your losses returned.
Best Odds Guaranteed Odds Boost Place a single bet on any pre-live horse racing event UK and Irish events only Winnings capped at £20k per day
Guaranteed to pay at the biggest odds.
Enhanced Accas Deposit Place an accumulator bet No restrictions Dependant on the selected price
No special terms.
5 Team Acca Insurance Deposit Place a min. 5-leg accumulator 1x2 markets only A maximum of £10 in bonus is available
You must opt-in to qualify.
Acca Stats Free Bets Bet £10 on 4 or more selections on Football on Saturdays UK events only £5 freebet
Must have opted into the promotion.
In-Play FreeBet Club Free Bets Place 5x £10 In-Play bets on Tennis or Football Min odds 1.50 per selection UK players only £5 FreeBet
Must have opted in to this promotion via My Promotions. Only bets after opt-in are considered in this promotion.

Bwin Cash Out
The cash out feature is a useful betting tool used by players to lock in profits or limit their overall losses. It’s been a huge hit at all online betting sites since it was introduced several years ago and it’s now part and parcel of the online betting experience. The cash out feature here does not allow partial cash out amounts so it’s the basic version of the feature, as opposed to other sites where the partial feature is available. Saying that, it’s still a very effective tool to use and especially so when you’re not feeling too confident about your bet or the last few selections in your accumulator, it is a shame the option might not be available for the bonus funds or freebets. The ability to cash out and take your money has helped many punters over the years and knowing the exact time to cash out has become somewhat of an art. Bwin reserve the right to freeze the cash out feature at any point in time so you don’t want to leave it until late, it would be better to gauge your options before the event starts or see how the early moments in the event go, then make your decision from there.

Backup Bet

Welcome Offer
Claim now

Players at the site are eligible to claim any of the free bet promotions available on the site, although all of these do require a deposit and/or wager of some kind to activate the free bet bonus. The standout deal is the Bwin sign up offer that comes in the form of the £10 Backup Bet. It’s a simple one to claim for new players who want to join the site. Firstly, you’ll need to sign up and register your details and create a Bwin sport account. A deposit of £10 or greater and then a qualifying bet up to £10 with 2.0 odds or more is required. You can place your bet on any sports market except horse racing, additionally, deposits must be made via any method except Entropay, Skrill, and Neteller. If your qualifying bet does not win then Bwin will refund you with a free bet token worth up to £10 – the same amount as your qualifying bet stake. Lastly, only UK customers can claim this particular Bwin sign up offer.

new customers' offer odds 2.0 or higher free bet guaranteed

Basketball Insurance

10% back as free bets
Claim now

A good example of a free Bwin bet offer can be found in their Basketball Insurance promotion which is open to all existing customers. You’re offered 10% back on all losses made via the in-play Basketball betting markets. Qualifying bets must have odds of 1.50 or greater and after the week running from Monday to Sunday, Bwin will refund 10% of your losses up to £50 as a free bet. As a side note, if you ever need assistance with understanding the odds on the site, you can choose between decimal odds and fractions from within the settings.

in-play betting Odds of 1.5 or higher Up to £50 as a free bet

Best Odds Guaranteed

Enhanced odds
Claim now

Bwin is offering the best odds on all bets placed on the horse racing markets across the UK and Ireland. The rules are simple, if you make a bet on a horse at 10/1 and that horse wins at 15/1, they will pay the winnings back to you based on the 15/1 odds. Only the main “win” markets apply and any winnings in relation to this offer will be capped at £20,000.

horse racing UK and Ireland only cap on winnings applied

Enhanced Accas

Boosted odds
Claim now

Bwin offers daily enhanced price boosts on selected accumulators, simply head over to the enhanced acca page of the site to view the current offers. These are often based around the current sporting events such as Premiership weekend matches or the midweek Champions League fixtures. There are no special terms to mention here and you only need to place the bet if you like the look of the odds.

5 Team Acca Insurance

Refund of your stake
Claim now

The Acca Insurance deal offers players the chance to get a stake refund on any 5+ leg accumulators that lose out by one leg. Your stake must be at least £5 and only the 1×2 win markets are allowed, plus you must ensure that you opt-in via the promotion page before you place the acca to qualify for the free Bwin bet. The free bet bonus is capped at £10 and you can only use the bonus on football markets.

5+ leg accumulators mit stake £5 1×2 win markets

Starburst Free Spins Deal

First deposit offer
Claim now

The Starburst Free Spins deal is a slots-based promotion for new players registering an account at the casino. Once you have signed up and made your first deposit of at least £10, you’ll be given 100 free spins to play on the Starburst slot game. Any winnings made with the spins will be connected to a 10x wagering requirement and all of your spins will expire within seven days. Additional restrictions include deposits via Entropay, Neteller, and Skrill and that only Bwin UK players are eligible to take up the offer.

10x wagering applied minimum deposit £10 freespins available for Starburst only

Bwin Payment Methods

Bwin customers get a full list of banking methods to make their payments to and from the site. It’s a comprehensive list of nearly all possible banking options that are used in the online betting area these days so, in a way, you are spoilt for choice. The majority of customers will be sticking to the well-known credit/debit cards, which is a smart choice for receiving their bonus offers and free bets for sure, and e-wallets, but the option is there to try something new or if a customer has a certain preference then they will surely find it in the long list of options. The same goes for when you need to make a withdrawal, the list is very much the same with the only exception being the Paysafe card only allowing deposit transactions. So anyone using this to deposit will need to find another method to withdraw their winnings from this online betting site.

Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Max £10
Processing Time
Deposit
instant
Withdrawal
up to 2 days
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Max £10
Processing Time
Deposit
instant
Withdrawal
up to 2 days
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Max £10
Processing Time
Deposit
instant
Withdrawal
up to 2 days
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Max £10
Processing Time
Deposit
instant
Withdrawal
up to 2 days
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Max £10
Processing Time
Deposit
instant
Withdrawal
up to 2 days
Fees
Deposit
None
Withdrawal
None

The processing times at Bwin is something that they pride themselves on and you’ll be quick to notice the speed at which they process requests and get the money to you. This was once dedicated to Bwin premium customers but now all customers can take advantage of this Bwin banking feature. Most of the methods mentioned above will take 2 business days which are classed as Monday-Friday. Larger amounts may take a little longer but the majority of players will enjoy quick withdrawals at Bwin, it’s always a nice feeling to experience trouble-free banking and to receive your money within a couple of days is an extra bonus in itself. As expected, they do not charge any service fee for either of the deposit or withdrawal transactions on the site. The limits on the site are relatively straightforward with a £10 minimum on all deposits and withdrawals, regardless of the method you are using. The details on the site are quite sparse in regards to the maximum limits and so we believe that the amounts will depend on the payment method that you decide to use.

Licenses held by Bwin

Bwin is a fully licensed and regulated online betting business. The company has acquired betting licenses with Gibraltar and the UK gambling commission. The UKGC license was issued back in 2006 when they changed their name to ‘Bwin’ from ‘betwin’, and even now you can find redirects from google searches based on the betwin brand name. The license is held under ElectraWorks Limited with the license number: 39011. This license address is based in Gibraltar at: Suite 6, Atlantic Suites, Gibraltar, GX11 1AA. The Gibraltar license is issued under the following references: Gaming RGL No. 050 and Betting RGL No. 051. The address here is based at Suite 711, Europort, Gibraltar.

The UKGC and Gibraltar licenses give those customers with active Bwin login details the chance to enjoy the following activities under the ElectraWorks Limited name; Remote, Bingo, Casino, Gambling Software, General Betting Standard – Real Event, and General betting (standard) (virtual events). After investigating the Bwin business, we did find one sanction warning filed against the brand that was related to restricted customers. A financial penalty of £350,000 was imposed and finalised on January 26th 2018.

UK icon
UK
000-039011-R-319371-004
Gibraltar icon
Gibraltar
RGL No. 050 and RGL No. 051
Ireland icon
Ireland

Customer Support at Bwin

Phone
+442039380862
E-mail
support@bwin.com
Live Chat
24/7

The Bwin customer support team can be contacted via the phones, email, and the onsite live chat feature whenever you need help with, say, your free bet bonus or want to ask for a no deposit bonus from them. The response times when using the email and live chat were both positive and offered friendly and helpful advice. The live chat was initiated on average between 5-20 seconds and we received our answers within one minute which is impressive. Sending an email prompted an auto-response within four minutes and stated that all email queries will be replied to within 24 hours, we got our reply regarding our free bet query after approximately one hour, which again exceeded our expectations – always a good thing.

We took some time out to test the knowledge and competency of the Bwin support agents in real-life situations such as bonus requests or a no deposit bonus suggestions, and we’ve got the results from these tests below:

First off, we wanted to find out why their margins were as high as they were and if there was any possibility of reducing them for loyal Bwin customers. They came back with “Thank you for your suggestion. Unfortunately The minimum stake on sports bets is £0.50 for all accounts and this cannot be reduced we are sorry for this inconvenience.” As you can clearly see, they completely got the wrong end of the stick here and did not answer our question at all. We are not sure whether this was on purpose to deflect the question or just a case of human error.

Next, we wanted to ask about the use of bitcoin when making withdrawals from the site and they responded with “Unfortunately, we do not offer such an opportunity.” There doesn’t seem to be much movement here and there was no sign of any future updates to incorporate the use of cryptocurrency.

Lastly, we asked if they offered free bets or no deposit bonus and any other bonus to customers via the chat service to test the site, they replied with “I am afraid there are no free bets that we are able to offer to your account.” A reply that was short and to the point with no chance of a free bet bonus, even as a gesture of goodwill.

In summary, we found the Bwin support to be polite and friendly, for the most part. They gave us the information that we requested including bonus and free bet details, except for that one instance regarding the margins, but we’ll put that down to human error which does happen from time to time. The team are on call to answer any type of question or query from Bwin login issues or no deposit bonus request to learning how the fractional and decimal odds work on the site. However, they don’t offer either any no deposit bonus or freebet on chat. The main highlight to take away was the speed at which they responded, we didn’t have to wait long at all for either of the email or live chat contact points.

Conclusion

FreeBetMania expert Harry Smith
Harry Smith
Harry Smith

Bwin is an online betting site which has come a long way since those early years under the ‘betandwin’ and ‘betwin’ names. The Bwin brand now provides its customers with a wide range of sporting events that cover all of the top sports like football and horse racing, with extra events being well covered from all four corners of the world. Football from Brazil to Japan, American sports such as basketball and ice hockey, Australian horse racing, and many less popular sports like chess and floorball are all open to bet on with your cash or with their free bets and no deposit bonus money.

Bwin statistics

The availability of statistics on both the desktop and the Bwin app platforms is another highlight that gives punters the chance to make their own predictions. Modern day punters are more bet savvy than ever and providing them with betting tools, such as in-depth statistics, across both the pre-live and live markets helps to generate brand loyalty and customer satisfaction – two very important areas that ensures continued success in the online betting world. The unresponsive results page was a let down and we hope this was just a minor glitch in the backend. The margins across their sports markets and major leagues were slightly high in comparison to their rivals from the world of online betting and so this is an area that they should look to improve.

Bwin margins

If they can put as much effort into the margins as they do with the vast range of markets and bonus promotions then they would have a well-rounded online betting platform. A platform that would not only offer plenty of bonus offers like freebets and betting options, but also good value on winning bets and free bets as well. It’s not possible, however, to receive a no deposit bonus here. Elsewhere, the support was knowledgeable and helpful 95% of the time and the wide range of banking options only helps to increase the usability of the site. The one financial penalty back in 2018 is a slight warning but we feel that most companies as big as Bwin will instantly enhance their security and business practices after a mistake like that. Bwin is a top online betting operator and definitely one of the leaders on the global betting scene with its sportsbook, casino, and Bwin poker combination. The higher margins found amongst some of the top sporting events do unfortunately mark them down slightly. Nevertheless, our review clearly shows that the Bwin betting service is impressive as a whole, and we can see why they attract so many customers from around the world year in year out.

Bwin Contact Details

Website Address:
https://bwin.com
Corporate E-mail:
management@bwin.com
Address

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