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1st Place In The Our Betting Sites Rating

Payout speed 4/5
Bonuses 3/5
Security 4/5
Customer Service 5/5

32Red Review: Sports Betting, Free Bets & Special Offers

The 32Red sports online betting site offers a range of sports markets with all the top choices for placing bets and free bets clearly displayed on the homepage via quick links and in the main side menu as well. The obvious choices of football and horse racing are included and these are covered in meticulous detail across the 32red sport site, as well as a surprise inclusion for golf. With other special mentions to cricket, rugby, and also darts and snooker that both enjoy popular events throughout the season in the UK. If we look closer at the racing then not only online betting on the horses is widely covered but the greyhounds as well. A wide selection of meetings across the UK and Ireland are covered for both of these and 32red are clearly geared towards these popular markets. Football is the other favourite at the 32red sport site with all top leagues covered and the chance to dig down into the lower leagues as well. You’ll find all the top tournaments and events included with outright and in-play markets both offering multiple betting choices for your no deposit bonuses and freebets. Many of the top tournaments such as the Premier League, Championship, UEFA Champions League are all advertised across the site and this points to a very football dominated betting market on this online betting site. Although plenty of other sports are listed on the 32red site, it’s just that they are not so well advertised as the football.

The margins found at 32Red sports do look to be around the industry standard for most of the sports such as cricket and rugby, however, we found that the football pre-live margins show a huge swing from 4.7% to 14.4%. Many of the top online betting bookies show this style of high/low margin range but the high of 14.4% is one of the biggest we have seen out of all the sites that we have reviewed. For example, SkyBet’s high is 12.4% and Betdaq is 11.5%, with Betfred offering a maximum high of 9.9%. If we look into the markets in more detail then the 8.2% margin being provided by 32red sport in the English football Championship sits around the average marker, compared to the likes of Bwin and Coral with 8.23% and 8.46%, but it’s still far off the 5.62% of Betfreds margins in this particular market.

If we continue this inspection of the main leagues that most punters choose to place their bonus free bets on, then we can find some better value in the margins offered. We looked at the pre-live markets for the Europa League and the 5.37% from red 32 looks promising against competitors such as Boylesports, Ladbrokes, and Skybet with margins of 7.36%, 6.7%, and 6.57% respectively. It still comes short of the impressive Betfred who offer 3.48% in Europa League markets, being one of the leaders in this part of online betting business. Looking at the live margins in the Champions League, a popular market around the world, the margin of 6.23% from red 32 looks to be worth some value in comparison to those same competitors again. Boylesports offer 6.88% and Ladbrokes offer 9.28%, with only SkyBet showing slightly better value with 6.15%. We can see here that 32Red do provide good value for money in the main leagues such as Europa League and Champions League, which is good news for football betting fans and those who seek to get as much from their no deposit bonuses and free bets as possible. It’s just that the management team at 32red sport seem to bump up the margins across the other football markets to those highs of 14%, so you do need to keep an eye out when placing bets and freebets on the smaller football leagues and competitions.

Sport
Margin
Live Margin
Markets
Live Markets
Tennis
6.0%
6.0%
50
37
Soccer
5.3%
5.8%
334
43
Basketball
5.1%
7.0%
185
45
American football
8.3%
5.6%
221
21
Ice hockey
5.5%
6.8%
174
10

Lastly, as a part of our 32red review we took a quick look into the markets available on the pre-live and live events to see if they were offering variety, and we can safely say that the range of markets is impressive. Football has over 300 pre-live markets to choose from and there are 79 for rugby league, 17 for golf, and up to 20 for cricket. The live markets are just as important these days and 32 red do give their customers some choice with 70 in-play markets in the football sector, and up to 50 in-play markets for tennis. It’s not the biggest live market that we’ve seen but it’s certainly something that live betting fans can appreciate here at the 32 red sports site.

Statistics & Results at 32Red

32red live tennis widget

The 32 red sports site provides a good selection of sporting markets and the margins in the main leagues and sports are reasonable, however, the lack of statistics and results on this online betting site is disappointing. It’s something that really stands out on the top sites like Ladbrokes and it gives the punter something to research and base their bets on, allowing to get the maximum from no deposit bonus or free bets. Of course, everyone is free to search the internet for this type of information but having everything there on the site is very convenient.

It’s also easily obtained as well because there are several online companies who provide up to date statistics such as SportRadar and Touch-Line. Perhaps they will include this feature over the next few years. Saying that, at least our in-depth 32red review shows us that there is the live stats widget from Kambi in place, giving in-play online betting fans the chance to see how each event is panning out in real-time. This gives you information on live scores, the time left in the match, and all the statistics on what is happening with shots on goal, yellow and red cards, corners, etc. It’s a shame that 32red sports don’t yet offer the full complement of online betting data tools which could be used for gains from bonuses and free bets, but only time will tell if they decide to add this in the future.

  • Live stats widget
  • Results and statistics not available

32Red Promotions

Next up in our 32red review, we looked into the free bet offers at the site but we couldn’t find anything. It is quite common to offer some no deposit bonus for a new player to try the online betting site, so we got in touch with support to find out more. They informed us that they do not offer free bets at this current time and that we would need to check out their promotions page for all the current bonus promotions on offer. Firstly, before we look into those bonuses, let us look into their cash out feature which is one of the most valuable betting tools available to customers at 32red sports.

Promo NamePromo typeRequirementsRestrictionsMax. Winnings
Profit Boost Deposit Opt-in, choose your bonus boost amount, and place your first in-play sports bet at min. 2.00 odds Deposits via Skrill or Neteller not allowed A maximum of £100 in bonus is available
New and existing customers eligible - from UK and Ireland only.
Horse Racing Daily Boosts Special Place ae-live UK or Irish horse racing event bet on any pr No restrictions Winnings determined by 32Red
No special terms.

Cash Out
Cashing out is a common choice of many online sports betting customers these days, the chance to lock in profits or to take your money and run from a losing bet is something that is very much valued. The cash out feature at the site is available on a wide range of bets and markets which is ultimately decided upon by the 32red sports management team. More often than not the feature will be accessible and available to take advantage of, if you so wish to use it. Standout rules based on the 32 red cash out feature include no limits on the minimum or maximum bet, you’ll always need to be logged in with your 32red login details to use the feature, and that any bets made with bonus money, including any possible future freebets and no deposit bonus, will not be available to cash out at any point in time.

Profit Boost

Enhanced winnings
Claim now

The Profit Boost promotion is also technically the 32red sign up offer, although it is available to all existing customers as well. In a somewhat different way of offering new players a bonus, the site has decided to offer all players a bonus boost from anywhere between £10 to £100 on their first in-play sports bet. Your qualifying bet needs to be with the minimum odds of 2.0. The amount that you will receive depends on the bonus boost amount that you choose in the drop down box when you opt-in. This can be anything from a 100% boost on a maximum £10 bet up to a 10% boost on a maximum £100 bet, the choice is yours and it all depends on the type of stakes that you are comfortable in placing. Your boost percentage is calculated on your net winnings. For example, a winning bet of £10 with 2.00 odds would result in a £10 net profit from which your bonus boost percentage will be based upon.

Minimum odds of 2.0 Up to 10% boost Any kind of bets accepted

Horse Racing with Daily Boosts

Daily offer
Claim now

All horse racing betting fans can enjoy odds boosts on their UK and Ireland bets. The aim is to give you more betting value for your money. The site claims that even though you’ll get industry standard odds at other sites, the odds at 32 red sports are even better priced and will give you even more money when you land a winning bet. All you need to do to take advantage of these daily boosts is to look for the 32red price boost symbol next to the horses name each and every day, remember that you’ll always need to be logged in with your 32 red login details to place all of your bets. If you see the price boost symbol then you know that you’ll be getting the best price possible.

Selected horses only UK and Ireland players

No Deposit Bonus

Sign up offer
Claim now

All new players can claim the 32red casino no deposit bonus with up to £10 absolutely free. The 50x wagering requirements does mean that you’ll be hard pushed to withdraw your winnings from the bonus, but at least you can give the 32 red site a test run for free. Any winnings are capped at £100 and the maximum stake per bet is also limited as well.

50x wagering Cap on winnings

First Deposit Bonus

Welcome offer
Claim now

All first deposits at the casino will be rewarded with a 150% match bonus worth up to £150, all you need to do is ensure that you are logged in with your 32 red casino login details and then make your deposit. You must make your deposit with either your credit card, debit card, or your PayPal. There is a reduced bet limit when using the bonus money and you are free to withdraw any cash won using the bonus at any time, although the bonus itself comes with 50x wagering requirement before any funds are accessible. Remember, your bonus money will expire after a total of seven days.

Selected payment methods only Maximum bet limit Valid for 7 days

32Red Payment Methods

32Red customers are provided with a full selection of the top payment methods with Mastercard, Maestro, and Visa banking cards all available. You’ve also got several e-wallet options available such as Skrill, Neteller and PayPal, as well as other lesser known options like ECOpayz and Entropay. And though 32Red does not offer free bets, their no deposit bonus demands a deposit to be made through a certain payment method, so make sure to check. It’s common knowledge that using e-wallet banking methods over banking cards like Maestro will provide increased privacy when it comes to your banking statements. So it’s good to see that 32 red have got all options covered for their customers.

Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Min £10
Processing Time
Deposit
Instant
Withdrawal
Min 24h
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Min £10
Processing Time
Deposit
Instant
Withdrawal
Min 24h
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Min £10
Processing Time
Deposit
Instant
Withdrawal
Min 24h
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Min £10
Processing Time
Deposit
Instant
Withdrawal
Min 24h
Fees
Deposit
None
Withdrawal
None
Deposit
Withdrawal
Limits
Deposit
Min £10
Withdrawal
Min £10
Processing Time
Deposit
Instant
Withdrawal
Min 24h
Fees
Deposit
None
Withdrawal
None

Withdrawals at the 32Red sports online betting site are relatively quick and the banking team aim to get your money to you within a couple of working business days. It’s never going to be the quickest though due to their banking request process, as it states on the site that all withdrawals will stay tagged as “pending” for at least 24 hours. If your withdrawal is requested before 3pm then it will be processed by the team on the next available business day. However, any requests placed after the 3pm cut off time will mean an extra day waiting for the withdrawal to be processed. A slight positive to all of this is that there are no fees or charges placed onto your withdrawals at any stage of the transaction by the 32 Red banking team.

To complete our 32red review in the banking section, we wanted to take a closer look into the maximum/minimum deposit and withdrawal limits at the site, however, there was not much detail in reference to limits found anywhere. The only limit we could find was in relation to the minimum deposit and withdrawal amount of £10, which is pretty much standard across most online betting operators these days, but you will need to contact customer support for more details on your withdrawal allowances.

Licenses held by 32Red

The 32Red sports site is a fully regulated and licensed online betting business with the acquirement of two online gaming licenses through the UKGC and GGC gambling commissions (UK and Gibraltar). The UKGC license was issued under the official 32 Red Limited business name with the current license reference number: 39430. The official address connected to the license is: 32Red Limited, 401 World Trade Centre, GIBRALTAR, GX11 1AA. The other GGC license is connected to the same address and issued under the following references: Gaming RGL No. 019; Betting RGL No. 045. These official gaming licenses allow anyone with 32Red login details to partake in the following online betting activities: Remote, Bingo, Casino, and General Betting Standard – Real Event. There have been no recorded sanctions placed against the brand but our 32red review does show that there have been one or two legal actions in relation to the business. Due to some weaknesses found in the responsible gambling and anti-money laundering areas of the site, 32 Red were fined a total of £2million in penalties during 2018.

UK icon
UK
000-039430-R-319293-004
Gibraltar icon
Gibraltar
019

Customer Support at 32Red

Phone
0808 180 3232
E-mail
Email Message Form
Live Chat
Onsite 24/7

The 32Red customer support team can be contacted via phone lines (through various freephone, local, and national rate numbers), the email message form, and the 24/7 32red live chat functions. Response times were quick in fairness, it took under one minute for live chat and under 30 minutes for our email message to receive a reply concerning free bets, margins and so on. However, the times don’t mean anything unless you get a solution to your questions and queries. Sometimes we found the details of the responses to be lacking any authority.

The live chat was initiated within 20 seconds but the replies were very “cut and paste” style and so any technical questions might struggle through this style of contact method.

Anything related to your 32 red login details or 32red sport account, as well as their bonus offers should be fine though.

Our email message came back with something completely irrelevant and just asked for account details with no sign of any answer to our initial question. At least this was a human response and not automated, but it seems there will be a lot of back and forth messaging to find the exact answers to your questions.

We decided to test the overall competence of the red 32 customer service team by giving them various day to day scenarios concerning betting margins, withdrawing our money to cryptocurrency wallets such as Bitcoin, and finally, if they provided any sort of free bet from their customer service platform. Here is what we found out from their replies:

The first question regarding the chance of any better margins for loyal red 32 customers came back with an unrelated reply of asking for customer details, with no detail whatsoever regarding the question and margins. Simply a “Thank you for your email. Please supply the following details …”

Secondly, our question on the cryptocurrency bitcoin also came back with a short reply, “I’m afraid no, we don’t work with bitcoins.” So, there is little room for any crypto banking at the site for the foreseeable future.

Lastly, in the hope of getting some form of 32red bonus from our time talking to the customer support team, we asked them for a free bet but this also fell short with their reply, “I’m afraid there’s no free bets…” – which again was short and to the point with no room for any further dialogue from the red 32 support agents.

In summary, the overall contact with the 32Red sports betting support team provided us with mixed opinions. They did provide short and clear answers for the most part but there were a few times when they lacked any useful information at all. The 32red live chat is our most favoured option with quick and polite advice with all of the necessary information given. The email option was not so useful the first time round, but we did give them a second chance and thankfully, they did provide slightly better customer service on the whole with a 25-minute time window to answer our question. It’s not bad customer service but it certainly could be improved in certain areas to provide a more welcoming feeling and better detailed responses.

Conclusion

FreeBetMania expert Harry Smith
Harry Smith
Harry Smith

The 32Red sports betting site is on par with many other brands out there with a solid betting service throughout. There are one or two areas missing with which they could improve such as the stats and results section, and a more refined welcome bonus promotion that, apart from a no deposit bonus, could include some free bets, would surely attract more paying customers to try out their site. It’s very strange for a site like this not to have a dedicated welcome bonus or free bets in any form and this does raise questions as to how much focus they are putting on their sports platform, as opposed to their 32 red casino and 32 red bingo platforms.

Promotions and margins at 32Red

The positives that we can take away from the site include the respectable margins found in the popular sports markets such as the Champions League and the Europa League, the high limits of the margins do worry us a little bit and punters would need to be mindful to ensure they are not missing out on large sums of money due to poor value in some of the odds being provided. Also, as we mentioned earlier, there is no specific welcome bonus and the promotions page itself is lacking free bet offers, and generally in the number of bonus offers available. The banking comes across well with many payment options but the withdrawal process could be faster. The 32red support team also provided us with useful answers on the whole but this could be improved upon with more openness and detail with their replies.

32Red highlights

All in all, the 32Red sports betting site does offer some value to the sports online betting fan with the biggest highlight being the betting margins found amongst the top leagues and tournaments. The lack of no deposit bonuses or freebets will put a lot of potential customers off from signing up though, and the fact that there is no dedicated 32red sign up offer comes as a big surprise. The missing stats and results section is not so important in the grand scheme of things, but the decent welcome bonus and free bets is a huge online betting feature. It’s the first thing that punters look for before signing up, the Profit Boost promotion does go some way in rectifying the issue but not everyone likes to bet in-play. We feel that the 32 red sports team need to address these issues if they want to create a bigger impression and gain more respect within the online sports betting industry.

32Red Contact Details

Website Address:
https://www.32red.com
Corporate E-mail:
support@32red.com
Address

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